Frequently asked questions

How can I learn more about a product?

Read the product description and the manufacturer’s information on the packaging. Send additional questions to filipemachado777@gmail.com.

How much does shipping cost?

The shipping charge for your order is displayed at checkout before you confirm the purchase.

When will my order arrive?

Delivery times depend on the products and destination. Check the delivery information before ordering. If no confirmed delivery time is available for a product and destination, contact us before placing your order.

How can I request a return?

Read the store’s refund policy and contact us for instructions. Your statutory consumer rights remain applicable.

Where can I find the store’s terms?

Read the store’s terms, privacy policy, shipping policy and refund policy before ordering.

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